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“Japan COVID-19 & BHR Basic Actions”
Basic Actions for Promoting  Innovative and Responsible Business Conduct 
for Building Back Better from COVID-19 Crisis

Basic Actions.png

Basic Actions

​Purpose and Background

The global pandemic of COVID-19 has had a serious negative impact on human rights of stakeholders as well as on business activities. There is concern that socially vulnerable groups, such as children, older persons, women, persons with disabilities, and foreigners, have been disproportionately and significantly affected (See Japan COVID-19 & BHR Research Report "COVID-19 Impacts on Human Rights and Guidance on Japanese Business Response").


Under the situation where both business and human rights face crises, how states can fulfill their duty to protect human rights and how business can fulfill their responsibilities to respect human rights under the United Nations Guiding Principles on Business and Human Rights (the "Guiding Principles") have been challenged. The Guiding Principles, in align with the OECD Guidelines for Multinational Enterprises and the ILO Tripartite Declaration of Principles concerning Multinational Enterprises and Social Policy, recommend business to conduct due diligence for respecting human rights and for promoting responsible business conduct.

In addition to government measures to maintain the economic activities of corporations and the livelihoods and employment of citizens, companies are expected to take innovative and responsible actions to minimize the negative impact on human rights as much as possible through dialogue and collaboration with other stakeholders. COVID-19 crisis provides an opportunity for business to share and realize their values embedded in respect for the human rights of stakeholders, and to be transformed into truly sustainable business by adding values and fulfilling responsibilities to the society. This effort would enhance business resilience to crises, strengthen business continuity, and increase corporate values in the medium to long term.

Against this backdrop, the Basic Actions below list ten actions that Japanese companies are expected to take for promoting responsible business conducts in accordance with the Guiding Principles during and beyond the COVID-19 crisis. These basic actions will lead to the promotion of responsible business conduct and responsible supply chain, as well as initiatives in line with the pledge of SDGs (Sustainable Development Goals) to leave no one behind; ESG (Environmental, Social and Governance) Investing; and the Corporate Governance Code.

Formulation Process

 The Basic Actions have been formulated by the Business and Human Rights Lawyers Network Japan (BHR Lawyers), which is comprised by lawyers and scholars active in diverse areas ranging from business law practices to human rights advocacy. The formation and dissemination of the Basic Actions has been supported by the Japan Responsible Supply Chains Committee, which is led by Global Compact Network Japan and BHR Lawyers, and is comprised by multi-stakeholder members from business, investors, civil society, and international organizations. Institutional investors and other stakeholders also gave us messages to support business efforts based on the Basic Actions. We request Japanese business and other stakeholders to support the initiative for promoting innovative and responsible business conducts in overcoming the COVID-19 crisis.

Basic Actions

For building back better from the COVID-19 crisis, Japanese businesses are expected to make efforts based on the following ten basic actions on responsible business conduct engaging and collaborating with stakeholders and to disclose the status of their efforts to the extent possible. In promoting these efforts, company management are expected to demonstrate leadership and strengthen corporate governance for enhancing the resilience of business and society in an innovative way.

1.Assess impacts on stakeholders

Business should assess impacts of the COVID-19 pandemic on their stakeholders, including the impacts on workers related with its business and supply chains.

2.Ensure occupational safety and health

Review and ensure occupational safety and health measures for workers from the viewpoint of preventing a COVID-19 infection and maintaining their mental health.

3.Retain employment

Retain workers in employment as much as possible and pay compensations in accordance with the law if furlough is unavoidable. In case it is necessary to consider temporary layoffs, termination of employment or other disadvantageous treatment, endeavor to mitigate, as much as possible, negative impacts on workers through dialogue with trade unions and workers' representatives.

4.Be responsible through supply chains

As much as possible, take measures to mitigate impacts on suppliers (taking actions for subcontractors’ delay in delivery; sharing additional costs appropriately; prompt and flexible payment, and response to cancellation and change of orders). At the same time, encourage suppliers to mitigate, as much as possible, negative impacts on their workers in terms of health, safety, and retaining employment.

5.Give due consideration to workers with unstable labor relations

Acknowledge that workers with unstable labor relations, such as migrant workers, non-regular employees, gig workers, and informal workers, are particularly vulnerable to the COVID-19 pandemic, and seek to mitigate impacts on them.

6. Give due consideration to socially vulnerable groups

Acknowledge that socially vulnerable groups, including children, older persons, women, person with disabilities, foreigners, and sexual minorities, regardless of their employment status, are particularly vulnerable to the COVID-19 pandemic, and seek to mitigate impacts on them. Prevent discrimination and prejudice against them.

7.Strengthen grievance mechanisms

Establish grievance mechanisms or strengthen existing systems to adequately handle complaints and problems addressed by stakeholders, including workers in supply chains, with a view to ensuring access to remedies.

8.Support and respect healthcare professionals and essential workers

Support healthcare professionals by providing them with protective equipment, medical materials, and other goods and services. Consider making intellectual property rights accessible for free for manufacturing therapeutic drugs, vaccines, medical devices, etc. Consider investing in human resources in the healthcare field. Prevent discrimination and prejudice against healthcare professionals and essential workers and disclose measures taken to that end.

9.Protect privacy

In assisting the government’s use of digital surveillance technologies to prevent the spread of the virus infection by providing technical support or information, review the measures from a privacy point of view and ensure transparency of the process.

10.Promote partnership

Collaborate with governments, businesses, civil society and other stakeholders to overcome the COVID-19 crisis. In addition to requesting the government to take measures to protect workers, etc., cooperate in the implementation of the governmental measures by sharing information on social protection measures with workers, etc.


Ms. Zeniya Miyuki, Head of Sustainable Finance, The Dai-ichi Life Insurance Company, Limited


As an institutional investor, we expect companies to promote responsible business conduct in the COVID-19 crisis. If companies support this initiative and actively disclose the information related to their efforts, we will positively evaluate such efforts of companies, which can serve as a role model for other companies.  We hope that many companies can demonstrate the SDGs’ pledge "Leave No One Behind" for this occasion. 

Mr. Minoru Matsubara, Executive Officer, Resoponsible Investment Division, Resona Asset Management Co., Ltd.


During the COVID-19 crisis, the trends of pursuing both corporate sustainability and social sustainability have been strengthened. We have been supporting such business efforts through dialogue, engagement, and publication of investor messages. We will encourage companies to promote responsible business conduct during the COVID-19 crisis through our participation in the Japan Responsible Supply Chains Committee and other engagement.

Mr. Tetsuo Kondo, Representative of United Nations Development Program (UNDP) in Japan

We support the "Japan COVID-19 & BHR Basic Actions", which promote responsible business conduct based on the vision of Sustainable Development Goals (SDGs). UNDP has published a tool "Human Rights Due Diligence and COVID-19: Rapid Self-Assessment for Business", which enables to help businesses consider and manage the human rights impacts of their operations. We hope that companies can use the tool together with the Basic Actions in order to proactively respond to human rights impacts, promote sustainable business management, and contribute to the society where no one is left behind.


 The Commentary of the Basic Actions explains the rules, guidance and tools, the initiatives and recommendations by business and other stakeholders, the points to note for each of the ten Basic Actions (only available in Japanese). As we plan to update the commentary regularly, it would be appreciated if you can kindly provide us with your feedback and information.


Commentary of 

Basic Actions




BHR Lawyers will host a webinar with support of UNDP Representative Office in Japan and the Global Compact Network Japan. In this webinar, we will launch our initiative “Japan COVID-19 & BHR Basic Actions - Basic Actions for Promoting  Innovative and Responsible Business Conduct for Building Back Better from COVID-19 Crisis".(In Japanese)


​BHR Lawyers co-hosted a webinar on COVID-19 and BHR with PRI (Principles for Responsible Investment) and Human Rights Now. BHR Lawyers presented Japan COVID-19 & BHR Research Report and Basic Actions (In Japanese).


May 18, 2020

Japanese version of UNDP's "Human Rights Due Diligence and COVID - 19: Rapid Self - Assessment for Business" 

​UNDP published a Japanese version of "Human Rights Due Diligence and COVID -19: Rapid Self - Assessment for Business". Japan COVID-19 & BHR Research Project at BHR Lawyers supported the UNDP in reviewing the Japanese version.


April 2020
Japan COVID-19 & BHR Research Report was featured on the Weekly Updates and website of Business and Human Rights Resource Centre

Japan: Business and Human Rights Lawyers Network Japan publishes guidelines on mitigating COVID-19 impact on suppliers & workers


April 30, 2020
【April 30 19:00〜20:30 JST】Webinar "COVID-19 & BHR"

BHR Lawyers hosted a webinar to launch Japan COVID-19 & BHR Research Report "COVID-19 Impacts on Human Rights and Guidance on Japanese Business Response"


Business and Human Rights Lawyers Network Japan

Emi OMURA, Akiko SATO, and Daisuke TAKAHASHI


C/O Research Center for Sustainable Peace (RCSP),

The University of Tokyo

3-8-1 Komaba, Meguro-ku, Tokyo, 153-8902, JAPAN  

TEL: +81-3-5465-8842

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